Beegone ("we", "our", "us") respects your privacy and is committed to protecting the personal data of our users in accordance with the General Data Protection Regulation (GDPR) and Swedish data protection laws.
1. Information We Collect
We may collect and process the following data:
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Personal Information: Name, phone number, email address, profile photo, and payment information.
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Location Data: Real-time location when using the app to request or provide rides.
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Ride History: Pickup/drop-off locations, timestamps, and fare details.
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Device Information: IP address, device ID, operating system, and app version.
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Communication Data: Support messages, feedback, and customer service interactions.
2. How We Use Your Information
We use your data to:
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Provide and manage our taxi services.
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Process payments securely.
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Enable communication between drivers and passengers.
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Improve user experience and app functionality.
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Comply with legal and regulatory requirements.
3. Legal Basis for Processing
We process your personal data based on:
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Consent – for marketing or optional services.
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Contractual necessity – to deliver taxi services.
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Legal obligations – to comply with the law.
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Legitimate interest – for service improvement and fraud prevention.
4. Data Sharing and Third Parties
We may share your data with:
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Drivers and Passengers – to complete ride requests.
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Payment Processors – to handle secure transactions.
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Analytics and Service Providers – for app optimization.
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Authorities – if required by Swedish law.
We do not sell your personal data to third parties.
5. Data Retention
We retain your data as long as necessary for service delivery, legal compliance, or dispute resolution. You can request data deletion at any time (subject to legal exceptions).
6. Your Rights Under GDPR
You have the right to:
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Access your data.
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Correct inaccurate data.
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Request deletion (right to be forgotten).
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Object to or restrict processing.
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Data portability.
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Withdraw consent at any time.
To exercise these rights, contact us at [Insert Contact Email].
7. Data Security
We implement technical and organizational measures to protect your data, including encryption, access controls, and regular audits.
8. International Data Transfers
Your data may be processed outside the EU/EEA only with appropriate safeguards in place (e.g., Standard Contractual Clauses).
9. Changes to This Policy
We may update this policy occasionally. You will be notified of any significant changes through the app or by email.